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Delivery Information

Postage

All orders up to 75.00 have a standard postal charge of 3.95
Orders over 75.00 will be postage free.

These charges apply to the whole of the UK, we do not deliver outside the UK.

We send the majority of our parcels by Royal Mail First Class post, larger items are sent by Royal Mail Standard Parcels.

We consider this the most environmentally friendly option as the Royal Mail already has a delivery network to all areas and our post is collected by the same post van that delivers our post, by arrangement.

Delivery

Most orders are normally despatched within 48 hours if in stock, by Royal Mail if an item has to be made, then it can take an extra 7 days, we will let you know if it is likely to take longer.

Please allow extra time for delivery especially before Christmas.

If your order has not been received within 14 days and we have not contacted you to say it has been delayed, please contact us so that we can trace it.

Packaging

Where possible we use recycled packaging and all boxes that come to us with goods in go back out to customers, we never throw a box away! So if your box arrives tatty we apologise but we try to be as environmentally responsible as we can.

All receipts are printed on recycled paper.

Mailing sacks are made of recycled plastic and are recyclable.